HOW TO USE JUNK MAIL FILTERING AND ANTI-VIRUS PROTECTION SERVICES
ACCESS YOUR PERSONAL
CHECK YOUR MESSAGE CENTER
FOR QUARANTINED EMAIL
- You will receive an activation notice that contains password
instructions for accessing your Message Center with a link to the login
page. To log in, enter your email address and your password. Log in at
http://login.postini.com/exec/login. If your login fails, you will be
provided with instructions for how to retrieve your password.
- In some cases, you may be supplied with only a temporary password
and will be asked to choose a personal password after first login.
- After you log in you will arrive at your Message Center where you
can see if suspicious messages have been quarantined. You are the only
one that has access to this password-protected site.
For any messages quarantined as junk email, you can:
- Read the sender and subject of the suspicious messages, and select
messages to DELETE or DELIVER. To delete or deliver messages "in bulk",
select any messages using the checkbox next to each message or use the
one checkbox in the header to select/unselect them all at once.
- Read the body of the message by clicking on the subject line. You
can then delete or deliver after you determine if the email is junk or
Delete: Deleting the message will keep it from reaching your
in box. The message is moved to the Trash where it will expire after 7
days from when it first arrived in your Message Center.
Deliver: Legitimate email should be delivered to your in box.
After you deliver a message, you'll receive a message asking whether to
"approve" the sender(s) to your Approved Senders list - approving this
will prevent future messages from that address from being quarantined in
your Message Center. NOTE: Delivered messages are also moved to the
Trash once they are forwarded to your inbox.
CONFIGURE YOUR SETTINGS
You can adjust your settings at any time to better suit your personal
At the top of your Message Center, click the link for the service you
wish to configure. The link will display a green or red button to show
whether the service is active or inactive, respectively.
Click the "Junk Email" link; if necessary, click the ON button to
activate basic filtering.
You can additionally customize personal settings by clicking the
- Filter Categories
Filter out potentially offensive email topics like "Get Rich Quick";
"Sexually Explicit"; "Racially Insensitive"; and "Special Offers".
This setting heightens the sensitivity towards these specific
- Filter Sensitivity
Junk Email filters are pre-set to Lenient, Moderate, or Aggressive
by your email provider. We recommend you monitor how much legitimate
email is quarantined and adjust your filter sensitivity accordingly
to your comfort level, especially after you have "Approved" any
critical senders beforehand.
- Blocked and Approved Senders
You can block or approve specific senders ("firstname.lastname@example.org") or
domains ("company.com") by entering addresses manually. (NOTE: most
professional spammers change their addresses often, making it
difficult to block a specific junk email sender with this setting)
All of your messages are scanned for viruses. If a virus is detected, it
is quarantined in your Message Center and you will be sent an email
notification. You can turn virus protection ON or OFF. Postini
recommends having virus protection always turned on for safety.
MONITOR YOUR MESSAGE
Initially we suggest you monitor your Message Center often. The junk email
filters "remember and learn" from your interaction, and become more accurate
with time. You can approve or block senders and adjust the filter tolerances
to make the service more effective.
You will receive a periodic notice of all junk mail held in your Message
Center. You can visit your Message Center to review them, or take no action
and the quarantined messages will be automatically deleted after 14 days.
Contact our technical